Order Policy

General Terms of Sale

These terms and conditions, along with our privacy policy, govern the use of the homebargainsng.com website (“The Site”). They set out the basis on which you can use our website and place orders. By ordering goods from the Home Bargains website, you are deemed to have understood and accepted these terms.

Supplier Information – The supplier of the goods featured on this site is Home Bargains. Our registered office is located at: Shop 111-112 DBM Plaza, Nouakchott Street, Off Olusegun Obasanjo Way, Wuse Zone 1, FCT Abuja

 Contact Us – You may contact us at the above address or by email through the help section on our website.

Marketing and Communication – We may contact you for marketing purposes by email, mail, or telephone with relevant offers from Home Bargains. We may also contact you for market research purposes.

 For more detailed information, please refer to our full Privacy Policy.

Purchases and Payment

Purchases from The Site will be charged on the day the goods are purchased. You can pay for items using a credit or debit card, eVoucher, or gift card. During the checkout process, you will be asked to enter your payment details. By completing your payment details, you confirm that the credit or debit card being used is yours. All card payments are subject to authorization by your card issuer. We take payment immediately for products you have ordered.

Orders, Contract Information, and Delays

Upon dispatch of the goods you have ordered, a contract is formed between you and Home Bargains Nigeria Ltd. A contract is not formed at the point in time that payment has been taken from you by Home Bargains, nor at the point in time that you receive an email acknowledging receipt of your order. Until the goods are dispatched, the order may not be accepted by Home Bargains or may be cancelled by you.

Exceptions apply to orders for personalized items and goods made to your order, which cannot be cancelled by you once you have received email confirmation that your order has been received. Such items and goods may already be in production because of your order. For security reasons, we may restrict the volumes of certain items to be sold in a single transaction.

Following the formation of a contract, Home Bargains shall continue to own any goods ordered until payment has been received in full of you, even though the goods may have already been delivered to you.

Where the supply of your product(s) or service(s) is delayed or prevented for reasons beyond our control (for example, Act of God, Import Delays, Material Shortages, or Higher than Anticipated Demand), we will make every effort to keep you informed but shall be under no liability to you for such delay or failure.

Product Description, Price, and Product Information

We have taken reasonable precautions to ensure that all products and prices on The Site are correct when published. However, we reserve the right to change prices at any time without prior notice to you. Every effort is made to ensure that prices shown are accurate at the time you place your order. Please note that packaging may vary from that shown on The Site.

From time to time, the prices of products may differ between those published on The Site and the prices offered in Home Bargains stores. All product prices shown on The Site are inclusive of VAT (where applicable). The prices do not include the cost of delivery, or any other service offered.

If, by mistake, we have under-priced a product, we will not be liable to supply the product to you at the stated price, if we notify you before we dispatch the product to you. In those circumstances, we will refund you for the items ordered and notify you of the correct price, giving you the opportunity to purchase the items at the correct price, subject to stock availability.

While we strive to display the colours of our products accurately, based on the product descriptions and specifications provided by the manufacturers on The Site, the actual colours you see will depend on your monitor. We cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery. We will not be responsible for any errors or omissions.

 

Order Policy

Delivery to Registered Address

  • An email will be sent to notify you when your order is on its way.

In-Store Pickup

  • An email will be sent when your order is ready for collection.

Next or Named Day Delivery

  • Your delivery date will be in your order confirmation email.
  • Track your delivery by clicking on ‘My Account’.
  • If your order hasn’t arrived by the expected delivery date, please contact us to track it down for you.

Changing Named Day Delivery Date

  • Contact us if you need to change your delivery date.
  • Note: We cannot change the delivery date if the order has already been dispatched.

In-Store Order Collection Time

  • Orders placed before 12pm can be collected on the same day. Please check our store opening hours.

Delivery Costs and Times

Delivery Type

Cost

Time Scale

Collect in Store

Free

Order before noon today and collect the same day. Or choose a date that suits you. Orders must be collected within a week of purchase.

Standard Abuja Delivery

Fees apply

Within 1 working day, Monday to Saturday, subject to availability.

Standard Delivery to All Other Parts of Nigeria

Fees apply

Within 2 working days, Monday to Saturday, subject to availability.

Complaints

If you have an issue with our products or service, such as:

  • Your goods haven’t arrived?
  • Need to query a payment?
  • Want to speak to a manager?

We can resolve it quickly. Contact us through any of the following methods:

 

Ways to Shop

Bargain Card – Introducing the HB Regular Card, our exclusive loyalty card that allows you to collect points both in-store and online. Enjoy special benefits, discounts, and rewards as a thank you for being a loyal customer. Stay tuned for more information on how you can maximize your savings with the Bargain Card.

Gift Ideas – Looking for the perfect gift? We’ve got you covered with a wide range of gift ideas for every occasion. Whether it’s a birthday, anniversary, or just because, our selection is sure to inspire. More details coming soon!

Social Media – Facebook, Instagram, Twitter, TikTok, Google Business